Shipping Policy

All of our products are made to order, which means each item is created specifically for you after your purchase is placed. This allows us to reduce waste and deliver unique, high-quality pieces.

Processing Time

Orders are typically processed within 2–7 business days.
This includes printing, quality checks, and packaging.

Please note: Processing times may be slightly longer during peak seasons or high-demand periods.

Shipping Time

United States

Estimated delivery time: 3–7 business days after processing.

International

Estimated delivery time: 5–20 business days after processing.

Shipping times may vary depending on your location, customs processes, and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.

Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to:

• High order volume
• Postal service issues
• Customs delays (for international orders)

We appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please:

1. Check with neighbors or your local post office
2. Contact the shipping carrier

If you still need help, feel free to reach out to us.

Questions

If you have any questions about your order, please contact us at lovelyhearts.support@gmail.com

Note

Because each item is made to order, shipping times may be longer than standard retail. We appreciate your support for a more intentional and sustainable production process.